Course curriculum

  • 1

    Module 1

    • The ethos of being a DOT CAM

    • Be responsive

    • Be efficient

    • Be proactive

    • Be a problem solver

    • Go above and beyond!
  • 2

    Module 2

    • How to stick to your hours & why it’s important

    • How to effectively manage your hours

    • Don’t give more hours than the agency has you for, from day 1

    • Communicate when you are going over your hours!

    • Track your time!
  • 3

    Module 3

    • Boundaries!

    • Not giving out your phone number/allowing clients to call you

    • Not being instantly available during work hours

    • Your availability (timezone, etc.)

    • Don’t say yes to everything in the hopes of figuring it out later

    • Meeting with your agency/clients in person
  • 4

    Module 4

    • Overcommunicating expectations inside your agency

    • The Daily Pulse for agency owners

    • Slack message to agency owner - priority check-in
  • 5

    Module 5

    • How to achieve work-life balance
  • 6

    Module 6

    • How to reset expectations

    • Start here to reset!

    • Now you're ready!